Saeed Walid
Motivated Professional
Alexandria, EG.About
Highly motivated and adaptable professional with a proven track record in diverse customer-centric environments, including retail, food service, and e-commerce. Adept at optimizing operational efficiency, managing high-volume transactions, and consistently upholding quality standards in fast-paced settings. Committed to leveraging strong communication and teamwork to deliver exceptional service and contribute to organizational success.
Work
Fine Pharmacy
|Pharmacy Assistant
Alexandria, Alexandria, Egypt
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Summary
Provided essential support in pharmacy operations, assisting customers and maintaining organized inventory.
Highlights
Assisted pharmacists with daily operations, including organizing medications and managing stock levels.
Provided friendly and efficient customer service, addressing inquiries and guiding customers to appropriate products.
Maintained cleanliness and organization of the pharmacy area, adhering to health and safety regulations.
Processed transactions accurately and managed cash handling, contributing to smooth front-end operations.
Green Alex West
|Cashier
Alexandria, Alexandria, Egypt
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Summary
Managed high-volume transactions and provided exceptional customer service in a fast-paced retail environment.
Highlights
Accurately processed diverse customer transactions, including cash, card, and mobile payments, ensuring efficient service flow.
Maintained a balanced cash drawer with 100% accuracy, adhering to strict financial protocols and minimizing discrepancies.
Resolved customer inquiries and issues promptly, enhancing satisfaction and contributing to a positive shopping experience.
Collaborated with team members to uphold store cleanliness and merchandising standards, supporting an organized and welcoming atmosphere.
McDonald's
|Team Crew
Alexandria, Alexandria, Egypt
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Summary
Provided efficient food service and maintained high operational standards in a dynamic fast-food setting.
Highlights
Delivered prompt and friendly service to customers, ensuring order accuracy and enhancing overall dining experience.
Collaborated effectively with team members to manage peak hour demands, contributing to smooth operations and customer satisfaction.
Adhered to strict food safety and hygiene protocols, maintaining a clean and safe working environment.
Assisted with food preparation and inventory management, ensuring product availability and minimizing waste.
Self-Employed
|Online Clothing Sales Manager
Alexandria, Alexandria, Egypt
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Summary
Managed all aspects of an online clothing sales operation, from product listing to order fulfillment and customer engagement.
Highlights
Developed and managed an online clothing sales platform, driving customer engagement and sales growth.
Implemented effective order management systems, ensuring accurate processing, packaging, and timely delivery to customers.
Handled customer inquiries and resolved issues related to orders and products, maintaining high satisfaction rates.
Managed inventory and product listings, optimizing presentation and availability for a seamless online shopping experience.
Al-Zoghbi Press
|Printing and Packaging Technician
Alexandria, Alexandria, Egypt
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Summary
Operated printing and packaging machinery, ensuring high-quality output and adherence to production schedules.
Highlights
Managed printing and packaging processes to produce high-quality materials, meeting client specifications and deadlines.
Conducted rigorous quality control checks on finished products, identifying and rectifying defects to maintain standards.
Operated and maintained specialized machinery, ensuring optimal performance and minimizing downtime through proactive checks.
Contributed to efficient workflow by organizing materials and finished goods, supporting timely delivery.
Education
Alexandria University
Faculty of
Tourism and Hotels
Languages
English
Arabic
Skills
Customer Service
Client Relations, Conflict Resolution, Service Excellence, Customer Satisfaction.
Communication
Verbal Communication, Interpersonal Skills, Team Collaboration.
Cash Handling
POS Operations, Transaction Processing, Financial Accuracy.
Teamwork
Collaboration, Cross-functional Teams, Team Player.
Adaptability
Fast-Paced Environments, Problem-Solving, Flexibility.
Printing & Packaging
Quality Control, Production Management, Machine Operation.
E-commerce
Online Sales, Order Management, Inventory Management, Digital Marketing.
Organizational Skills
Detail-Oriented, Reliability, Time Management, Workflow Optimization.
Computer Literacy
Microsoft Office, Data Entry, Basic Software Operations.